Frequently Asked Questions
Glove Service Questions
We work on every style of glove, baseball and softball. While there are differences in construction of glove and the best way to repair and rebuild them, we are skilled in working with all of them. Even the new synthetic leather gloves, and plastic coated glove models.
This is a great question ! If you notice your laces getting very loose in the fingers or the web, or if you have broken laces, or a very dry leather glove. It is time to get it serviced. Even better if you are not sure, SEND US A MESSAGE , and we can help you figure out what is the best course of action for your glove !
Included with a full relace is what we refer to as “The Works”. This means that once we remove all the lace of the glove, we will pull out all internal felt and padding to be inspected to see if it needs to be replaced. If it does, we will contact you to talk over different avenues of replacing. We also include a full head to toe cleaning of the leather, and fully condition the leather using our top of the line HGW Pro Conditioner.
YES. We can replace just 1 broken lace on almost every glove. Some special models do have hidden lace runs which will require replacing 2 laces since we have to cut one lace away to get to another. And something like a palm lace can’t be replaced without also replacing the heel lace too. Usually single lace repairs start at $15.
Yes you can. I every case we do offer the offer of choosing 2 colors of lace for your glove also, so in case you want to mix and match your high school / college / travel team colors. Or even if you just want to have a different color than everyone else. We can accommodate over 25 different colors !
This is always subject to what our current workload is, BUT once we start working on the glove, relaces take on average 2-4 days, but they can be fast racked in as little as 24 hours, for an additional charge, or if we do not need to clean, condition, or inspect it, we can have them done in about 1.5 hours at most.
For Break-Ins, this is subject to the glove, but usually we quote 3-5 days for the softer leather gloves, and for the Pro Stock models, and PP or A2K models, and 44 Pro gloves, it is more around 2 weeks for a good break-in. Of course there is a fast tracked option available, for a charge, to have us work on your glove sooner and for longer periods of time to break it in faster too.
Yes. This is a big thing for us, we don’t want to break in every glove the way we want to use it, because WE ARE NOT THE ONE’S USING IT !!!! Our glove experts will be in contact with you when we start breaking the glove in to determine with you how best you want to use the glove, and the best way for us to break the hinges and closure for your hand and position !
Yes. We can do it a number of different ways. We can do a simple repair and stitch fix the web for you. We can rebuild a entire new web out of leather here for you. We can also contact the glove manufacturer, that we have internal contacts with, and look to purchase a new OEM web for you direct from them.
Orders & Shipping
That’s the easiest part of all of this !! Just CLICK HERE and it will take you to the Start an Order page !
You certainly can !! Just CLICK HERE and it will take you to the Free Glove Evaluation page !
We suggest using a box that is just a little bit bigger than your glove and fit it inside, and use some cardboard paper to wrap it in, or at the least put it inside of a plastic bag before shipping it out. Then to ship it you can take it to a USPS, UPS, or Fedex store and ship it out. If you want to save some money and do it online, we suggest using www.pirateship.com and create a free account and get the best discount for the same service you would get in the store !
The customer pays for shipping both ways. You can include a pre paid shipping label in the box you send to us, or we can purchase a label from our store end, and just add the cost of return shipping onto the Invoice that you pay before the glove would get shipped back to you.
If ordering off the website, and paying by credit card, you will pay via our Square Site, there is a higher cost to do that as we incur credit card fees and processor fees. If you want a discount, we accept payment via zelle, venmo, paypal, or cash app. Those payment methods get a discount because there is no fees involved with them. You will pay at the end of the service before pickup, or before we ship the glove back out !
TRCS Apparel
We can do almost anything that you would like:
- Short sleeve and Long sleeve Jerseys – moisture wicking and different material types available
- Pants – both baseball style and fastpitch style available
- Shorts – custom lengths available
- 1/4 Zip Jackets – both long sleeve and short sleeve available, cuffed or open wrist ends, cuffed or open end bottoms
- Hoodies and Sweatshirts – full custom available, both short and long sleeve
- Hats and Visors available – we use Pacific and Richardson models
- Socks and Belts – only in certain colors
- Fan and Coach Apparel items are available
If there is something you want and don’t see it listed, please CONTACT US, and let us know. We will do our best to make everything that you want a reality.
For all team quotes or inquires you would just go fill out our TEAM QUOTE FORM, and you will have an apparel rep respond back within 24-48 hours !
We can 100% use your team logos, colors, and existing design. Logos would be best if they are in Vector format, or AI files. If they are not, we can help you rebuild them from scratch to have on file. For colors we have a “table swatch” with over 400 different shades of colors to make sure that we get the right exact match for your color. If you have the existing design mock in a AI file, we can direct import it into our software and manipulate it, if you do not have the art files for it, we can work with you to recreate them to as close as possible !
There is a 12 Count minimum order for any order, that could mean 6 Jerseys, and 6 Shorts to complete a minimum order. Once a minimum order is completed, and we have the art files on file, we can order individual items at any time, with a small charge of $5 added to the cost if not ordering in 12 or more.
Once you are in contact with us and have received an approximate cost and have approved it. A designer and you will work out the designs and approval for the art when it is ready to be placed for order. We have sizing charts available also for download, or we can email them to you too, so you can print them or direct your coaches to our site to get the correct sizing. We also have Sizing kits for all of our jersey types and sizes.
Once you approve the art and we have the team order sheets all filled out, and you have approved the team order details, approximate turn around time is 2-3 weeks for team orders. We can fast track the orders to be done in 1 week, but there is a extra charge to be added for that service, and it has to be known before we even start working on an art mock-up, so that we know we are in a rush. If a rush is needed, please put the date you need your team order in your hands by so we know up front if we can hit that date for you !